CN Business of the Day

After graduating from Iowa State in 2000, Ryan Steen began working for Frey Pet Hospital in Cedar Rapids. He bought the practice in March of 2003 after having worked there as an associate for three years.

How long has Frey Pet Hospital been in business?


Frey Pet Hospital has been in business for over 30 years.  I bought the practice in March of 2003 after having worked as an associate here for 3 years.  I started here immediately after graduating from Iowa State in 2000.



Who is the owner and what is your role in the business?


My role as owner is to oversee day-to-day operations and manage the business.  Obviously, I spend the majority of my time practicing veterinary medicine.  I have a special interest in orthopedic surgery, so a large portion of my time is spent performing surgeries on injured knees and broken bones of dogs and cats that were referred here by surrounding practices.



Where is the business located?


We're located on 1823 16th Ave SW in Cedar Rapids, IA.  It's a mere two hour drive to beautiful Ames, IA.



How many employees do you have?


We have a total of 32 employees.  That includes myself and five other veterinarians (two of which are part time).  We have four full time receptionists.  The rest are an assortment of certified technicians, assistants and kennel staff.


What services do you offer?


We're a full service small animal veterinary hospital.  The overwhelming majority of our patients are dogs and cats.  We provide a wide variety of services, including routine and specialized surgeries, internal medicine and intensive care hospitalization, routine preventative care, boarding and grooming.  We offer laser surgery and endoscopy.  In addition, we'll be adding ultrasound to our practice within the next month.



What are some of things your business is most proud of?


Only 17 percent of animal hospitals in the United States are accredited by the American Animal Hospital Association (AAHA), and we're proud to be one of them.  We regularly undergo inspections by AAHA to ensure that we comply with the association's high quality standards of care.  


I'm also very proud of the fact that we're able to offer specialized orthopedic surgeries (bone plating, intra-medullary pinning, external fixation, etc.).  I perform approximately 60 anterior cruciate ligament repairs every year. 



How long have you been associated with Iowa State athletics?


My parents have been football season ticket holders for 30 years and had men's basketball tickets for a good portion of that, so I've been going to games for a long time.  My wife and I have had season tickets to both football and basketball since our freshman year at ISU and our proud of the fact we still make the two hour drive for all home football and men's basketball games.


How many of your employees/children are Iowa State students/alums?


All of our veterinarians are alumni of the Iowa State Veterinary College.  I have two daughters (an 18 month old and a 4 year old) who already love their Cyclones.  My wife, Angie graduated from ISU in 1998.  My brother (1994), my dad (1970) and my aunt (1974) are all ISU alumni.



Do a bunch of employees get together and tailgate before the games?


Most of my support staff are originally from eastern Iowa and aren't real educated about college sports (in other words, they're Hawkeye fans). 



What are some of your favorite Iowa State moments?


Watching Dan McCarney turn around the football program has been fantastic, including all the victories over Iowa.  I'll never forget watching J.J. Moses score on a reverse against Iowa on the first play from scrimmage at Kinnick.  The stunned silence was priceless. 


Watching Tinsley and Fizer lead us to the Elite 8 was pretty special.  But probably the most fun I've ever had as a Cyclone fan was going to the final Big 8 men's basketball tournament.  I went down with my brother and some college buddies.  To this day, I've never had more fun over a 3-4 day stretch.  As luck would have it, we also got a chance to see some pretty good games too.



CN encourages all Cyclone fans to do business with Cyclone Businesses of the Day. You can contact Ryan Steen at 1823 16th Ave SW in Cedar Rapids, IA. You can reach him by phone at 319-364-7149 or by e-mail at


Ryan Steen


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