Forums Update: We're Up And Running

Scout's forum outages that have stretched throughout the past week are now (hopefully) a thing of the past. That means your bookmarked Ask The Insiders forum and all other forums are back, up and running.

Morning Update, March 2
We're back!

The usual Ask The Insiders forum, the one most users have had bookmarked for the past few years, is now back and working after overnight repairs from Scout.

All topics that previously were being discussed on the temporary forum have been moved over. Please join us, and again, we thank you for your patience throughout this matter.

Morning Update, Feb. 27
While our normal Ask The Insiders forum is still corrupted, we have created a new insiders board that is working. Check out what Scout insiders have to say, including a break down of the OSU roster before spring football with news from winter conditioning, by clicking here.

Morning Update, Feb. 26
We're still hoping to get the Ask The Insiders and Huntington Hoops forums up shortly, but in the meantime, our premium off-topic forum is now back online. Check out what Bill Greene, nevadabuck and the BSB staff have to say for right now by clicking here.

Evening Update, Feb. 25
To Scout users and subscribers,

Most but not all Scout forums are running better today, but we are aware of several that do not load (including many on, along with other residual problems from the recent database recovery. As announced this morning, we will compensate subscribers by adding a week to all subscriptions proactively. This will be done automatically, you need not call or take action to receive it.

We believe we've isolated the problem to an unreliable storage network, and will take action tonight to repair this. Beginning at 8:00pm PT, the forums will be taken down for maintenance which will last a minimum of 3 hours and possibly up to 8. If all goes well we'll have more reliable service by tomorrow morning. Thank you again for your patience.

Scout Engineering

Afternoon Update, Feb. 25
To Scout users and subscribers,

The forums experienced a major hardware and database failure on Sunday. They're up and running again, but recovery required using a backup from February 13, and therefore all posts between then and Sunday morning have been lost, except for private messages. We are very sorry for this and will compensate our subscribers by adding a week to all subscriptions proactively. This will be done automatically, you need not call or take action to receive it.

As most of you know, Scout was recently purchased from a prior owner who eliminated all internal engineering and made no significant hardware investments since 2005. We have been upgrading this aging infrastructure to reduce and eventually eliminate the chances of failures like Sunday's. To minimize potential disruption, we had planned to wait until after the current NCAA basketball season to perform major upgrades, but will obviously accelerate those plans now. We have also been working hard on a major site redesign, including mobile-friendly sites, improved video, new categories and other features, and look forward to delivering those in the next few months.

Again, we apologize for the inconvenience, will strive to do better and appreciate your patience and support.

Scout Engineering

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