Are You a Cowboys Insider?

CowboyUpdate is now offering an exclusive service to its readers. Here are some FAQs that hopefully will help get you squared away on all the information you need to subscribe to CowboyUpdate.com's premium pass, which was launched March 15th.

Premium content on CowboyUpdate.com will consist of insider stories with exclusive access to Cowboys Insiders through an interactive web experience. As the draft and the 2002 season approaches, we will be increasing our content so that we may cater to the serious Dallas Cowboys fan.

Why start charging now?
Premium content is a new product that has been developed to provide more insightful inside information with an interactive twist.

Is anything free anymore?
Yes. THIS SITE WILL REMAIN FREE, we are charging for the additional exclusive information we are posting. In the future, more bells and whistles will be added and this will become the ultimate "Cowboys Insiders Club," where you will have access to these new features, like members-only chats and message boards that you will get direct answers to your questions on. Only those who pay for premium content on the CowboyUpdate.com site will have access to those premium message boards and chat rooms.

Does that mean our current message boards will change?
No. We will continue to keep our free-for-all message boards going and we will soon be releasing a powerful chat room.

What other benefits are there?
When you sign up for the CowboyUpdate.com Insiders premium content, you will have immediate access to our premium stories, our premium board AND the premium stories offered on other NFL sites in the network. We do not control their content and they do not control ours, so that content will be largely on a site-by-site basis as to what kind of stories you will be getting. However, when the premium message boards and chats room are available, you will NOT be able to access them for other teams, just like those who did not sign up through CowboyUpdate.com will not be able to access your Cowboys Insiders premium boards and chat rooms.

Why subscribe?
There are two very good reasons to subscribe. First, subscribers receive exclusive premium content from the top website covering Dallas Cowboys Football. Members will get detailed updates on the Cowboys, pictures, interviews, and inside information you won't find anywhere else. You will also have access to a premium message board. It's like a private club of Cowboys fans where inside and more sensitive information can be discussed.

Also, with your subscription you will be supporting CowboyUpdate.com. If you are a casual fan but like CowboyUpdate.com's free features you don't need to subscribe, but by doing so, you ensure our continued existance and ability to provide the most comprehensive and timely coverage possible.

How much will it cost?
CowboyUpdate.com's "Insider's Pass" is $5.95 per month or $59.95 for a season subscription. The total amounts to about $1 a week.

What will I get for it? What other features will I get with my subscription?
With the Insider's Pass you get access to the premium information, which is the best information you will find on the Dallas Cowboys. Over the next several months, more features will be added, including a permanent premium message board, premium chat and e-mail notification, among other things. You'll also get access to all the other NFL team premium stories as well.

How do I sign up?
Click on the Cowboys Insider's Pass Subscription Page and follow the easy sign-up instructions.

Where will I be able to access the stories?
The stories will be accessible in a couple of different places. You'll be able to access them like you would any other story that's displayed on the front page, only the premium stories will have a star next to their headline. There is also a premium story archive that you can reach from the left-hand navigation bar on the site.

Will every story be premium?
No. CowboyUpdate.com will still have a good number of free stories. It will be a 50-50 mix. Premium content is intended for the hardcore fan who wants detailed, or "insider" information on the Cowboys through an interactive experience with Cowboy Insiders.

If you have problems:

I can't get my password to work:
Over 99% of password problems are due to them not being typed in correctly. The password must be typed in exactly how it appears. The password is also case-sensitive. If you can't get it to work try copying it and pasting it in. Also, make sure you are using the correct password. You can have the password sent to you by going to the "Member Services" section in the left hand column and click on "login". Then click on the link to have your password sent to you.

I forgot my password:
You can have the password sent to you by going to the "Member Services" section in the left hand column and click on "login". Then click on the link to have your password sent to you.

How do I change my password or e-mail address?
Go to the "My Account" link found under Member Services on the left-hand column of this site. If you aren't already, log in. Then go to "Your Member Profile" and make the necessary updates. This is especially useful for those of you who have recently changed your e-mail address or want an easier password to remember.

To cancel your subscription
If you do so within five days your account will not be charged. For now e-mail: cancellations@theinsiders.com and give your full name, e-mail address, order number and date subscribed.

If you are still having problems that can't be solved with the answers above:
E-mail us at CowboyUpdate.com.

We want to thank everyone again for their continued support of CowboyUpdate.

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