Yamaha Marine Group announced today that the National Marine Manufacturers Association (NMMA®) has again recognized Yamaha with a CSI Award for excellence in customer satisfaction in the Outboard Engine category. This year’s award is the fourteenth consecutive, an achievement no other outboard manufacturer can claim.
In addition, Yamaha’s boat companies Skeeter® and G3® Boats received awards. Skeeter was recognized in the Fiberglass Outboard Boat category. G3 Boats was recognized in two categories: Aluminum Outboard Boats and Pontoon Boats.
“At Yamaha, we consider the CSI Award one of the top honors we can earn in our industry,” said Ben Speciale, President, Yamaha Marine Group. “This award recognition is not achieved alone, but rather in cooperation with our boat builders and dealers. We are, as always, grateful for their continued efforts to increase customer satisfaction and we share this award with them.”
NMMA® launched its Marine Industry CSI Award Program in 2001 to provide boat and engine manufacturers with an independently measured, cost-effective tool to help improve customer satisfaction in the boating industry. The program allows participating manufacturer companies to monitor customer satisfaction on an ongoing basis and to create benchmarks in the industry.